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by Tony Chang
tony@ponderer.org

All opinions on this site are my own and do not represent those of my employer.

Creative Commons Attribution License

wikis suck

Sep 03, 2004, 03:13am EDT

 

 

I received the following email asking about Webnote:

Thanks for the post-it technology - I was wondering if you knew of any sites that are using web-based post-its as part of their user-experience (in other words: they are using either your or their own post-it technology as a way of note taking on their site)?

My reply was:

Based on referer logs, I’ve checked out sites that provide a lot of hits. They’re mostly blogs that have a link in their sidebar to their workspace. The workspace itself is used mainly as a type of guestbook/bulletin board where people write little notes to each other. I know of one church that started using it as a message board for upcoming events and encouraged anyone to add events. Another workspace is being used in what appears to be the coordination of a softball team (one note has the next game time, another the current roster, and another note is used to vote on a team outing).

I didn’t expect webnote to be used that way. I originally made webnote because I find it beneficial to move around ideas and to group them together (in this case, by color or spatially). In reality, I think most people use it in place of a wiki or a message board because it’s easier to use. There’s less effort in editing a note or creating a new note than editing or creating a new wiki page.

That isn’t to say there aren’t a lot of people who use it to keep notes. It’s just that for most users, color and positioning or stacking of notes doesn’t have significance.

I think the moral of this story is that wiki’s are hard to use. More thoughts on this tomorrow.

Matt at Sep 03, 2004, 03:20am EDT

Wikis are hard to use. They require you to learn a new syntax, even if you know html.


DC at Sep 03, 2004, 04:28pm EDT

It’s true. I’ve always found wikis to be a huge pain. Especially since every one I’ve used has been slightly different. Just different enough to be annoying.


Neil Drumm at Sep 03, 2004, 09:06pm EDT

At some point I want to bring your JavaScript and whatever of the backend I can use (Python != PHP) and bring it to Drupal. Each page is a workspace.


tony at Sep 04, 2004, 04:05pm EDT

Hmm, that would be interesting. I think that’s what I really learned. Being able to quickly toggle between edit and presentation is very convenient, even without the ability to drag things around. E.g., Dave Winer mentions that every page should have an “Edit this page” button, but I think additionally, hitting the button shouldn’t require a separate page load. And saving shouldn’t require a separate page load either. I have a suspicion all the page loading signficantly deters user interaction. For a CMS, this would be a pain to implement, but it would make it much easier to use.


Dave at Sep 06, 2004, 12:08am EDT

Real moral of the story: Tony hates your unorthodox bastardization of his beautiful intent and secretly blames you for giving him nocturnal bruxism and acid-reflux disease.